Are you looking for a warm and welcoming work environment, where you can make guests feel right at home? Do you have a passion for hospitality and enjoy providing excellent service? If so, 5 star luxury boutique hotel in the heart of Amsterdam is looking for someone like you to join our close-knit and friendly team as a Receptionist.
About Us:
We are the first luxury boutique hotel in the heart of Amsterdam that is renowned for our exceptional service and unique experiences. We are currently seeking a highly motivated Receptionist to join our team at Hotel 717 and uphold our commitment to providing unparalleled service to our esteemed guests.
Job Description:
As a Receptionist, you will be the first point of contact for our guests and act as an ambassador of our hotel. You will provide a warm and friendly welcome, ensuring that our guests feel valued and appreciated from the moment they arrive. You will be an all-hands-on-deck team member, assisting with any tasks that may arise.
Responsibilities:
- Welcome guests with a friendly and professional attitude
- Assist guests with their luggage and escort them to their rooms
- Check-in and check-out guests in a timely and efficient manner
- Respond to guest inquiries and resolve any issues promptly and effectively
- Book restaurants and recommend fine dining options to guests
- Provide information about local attractions, events, and transportation
- Liaise with other departments to ensure the smooth running of the hotel
- Provide a gracious farewell upon departure including escorting guests to the car or taxi and providing any assistance required
Requirements:
- Proven experience as a receptionist in the hospitality sector
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Well-groomed and professional appearance
- Fluent in English, Dutch and other additional languages are a plus
- Flexibility to work on a rotating shift schedule, including weekends and public holidays
- A positive attitude and a willingness to go the extra mile to ensure guest satisfaction
Benefits:
- Flexible schedule, shifts from 23:00-0700
- Hour rate: From €17,90 (incl 8,33% monthly holiday pay and holidays 10,82%)
- Salary can be increased based on well performance
- Continuous training from our well trained staff
- Ability to evolve professionally
- A dynamic working environment with a fun, young and vibrant atmosphere and colleagues from all over the world.
- Discount on your health insurance
Additional Employment Benefits:
- Budget of 1500 euros for Dutch courses
- Annual budget of 200 euros for a course of your choice
- BHV (emergency response) training
Choose for We Are Key if you’d like to work…
- In a dynamic hospitality group with colleagues from all over the world
- where your employer values and supports your professional growth and involves its employees in the decision making
- Where you have room to develop and grow into higher positions
- Where you get training to reach your goals
- At beautiful and historical locations in Amsterdam
- and where your offered great working conditions
About We Are Key
We Are Key is a hospitality recruitment agency in Amsterdam, focused on placing and training great talent at hotels and restaurants in the city. We Are Key B.V.'s mission is to support and motivate our employees in their growth on both a personal and professional level. Besides the recruitment and placing of staff, the organization provides training to staff with the goal to support in their growth and development. Curious for more? Check out our website www.wearekey.nl.
If you are passionate about hospitality and want to become an ambassador of our luxury boutique hotel, then we want to hear from you. Apply today and join our team!