Do you enjoy working in the hospitality sector?Then this position might be a great fit for you!No Experience Needed, Full Training Provided!

We are looking for a proactive candidate who is a quick decision maker and is willing to evolve the customer service skills even higher. Multitasking and independence are also good qualities for this position.

Position: Receptionist
Location: Amsterdam, Netherlands

Why join us?
Hotel Mosaic is a dynamic 3 star hotel located in the heart of Amsterdam. People come from far and wide to experience Amsterdam. Hotel Mosaic welcomes both families and friends.  At Hotel Mosaic you will experience the real Amsterdam spirit. 

Responsibilities:

• Greeting guests with warmth and a friendly smile
• Be the go-to person for guest needs and questions, making sure they have a comfortable stay
• Handle check-ins and check-outs, ensuring everything runs smoothly 
• Receiving and handling reservations
• Coordinating and organizing guest requests
• Handling incoming phone calls
• Providing useful information about the hotel and the city
• Assist guests with special requests and ensure their needs are met promptly
• Handle front office administration 

Requirements:

• A professional attitude and great ambition
• Solid verbal and written communication skills (English), second language(s) is a plus
• Organization and administration skills 
• A trustworthy attitude, eagerness to learn new things and you are a born team player
• Flexibility to work various shifts, including weekends and holidays.
• A passion for delivering exceptional customer service
• No prior experience is necessary 

Benefits:

• Flexible schedule, shifts from 07:00 - 15:00 / 15:00 - 23:00
• Hour rate: From €16,09 (incl 8,33% monthly holiday pay and holidays 10,82%)
• Salary can be increased based on well performance
• Continuous training from our well trained staff
• Ability to evolve professionally
• Working with a great international team in the city center of Amsterdam.
• Discount on your health insurance

• Budget of 1500 euros for Dutch courses
• Annual budget of 200 euros for a course of your choice
• BHV (emergency response) training

 Choose for We Are Key if you’d like to work…

• In a dynamic hospitality group with colleagues from all over the world
• On your personal development plan, in order to reach your full potential
• Where your growth and development are our main focus point 
• Where you get training to reach your goals
• At beautiful and historical locations in Amsterdam and where you’re offered great working conditions

About We Are Key
We Are Key is a hospitality recruitment agency in Amsterdam, focused on placing and training great talent at hotels and restaurants in the city. We Are Key B.V.'s mission is to support and motivate our employees in their growth on both a personal and professional level. Besides the recruitment and placing of staff, the organization provides training to staff with the goal to support in their growth and development. Curious for more? Check out our website www.wearekey.nl.

Join us in creating memorable experiences for our valued guests in the heart of Amsterdam. We look forward to welcoming you to our team!